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What is spam?
In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose. Grafitec plc has a zero-tolerance spam policy.

Automated spam filtering
Grafitec plc's messaging systems automatically scan all incoming email [and other] messages, and filter-out messages that appear to be spam.

Problems with spam filtering
No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by Grafitec plc's systems.
If you believe this has happened to a message you have sent, please advise the message recipient by another means.
You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

User spam
Grafitec plc provides a facility that enables users to send (email messages / private messages) to others. Users must not use this facility to send unsolicited, bulk or indiscriminate messages, whether or not for a commercial purposes.

Receipt of unwanted messages from Grafitec plc
In the unlikely event that you receive any message from Grafitec plc or sent using Grafitec plc's systems that may be considered to be spam, please contact Grafitec plc using the details below and the matter will be investigated.

Changes to this anti-spam policy
Grafitec plc may amend this anti-spam policy at any time by publishing a new version on this website.

Contact us
Should you have any questions about this anti-spam policy, please contact Grafitec plc using the details set out below:

Grafitec plc
Tom Dando Close
Normanton Ind. Est.

Tel: +44 1924 223883
Fax: +44 1924 223885